Terms & Conditions

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of Terms & Conditions. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific terms you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Terms & Conditions.

Terms & Conditions - the basics

Welcome to Izwi Lami. By accessing or using our services, you agree to the following terms:

Services
Izwi Lami provides session-based services, including once-off sessions and monthly packages (4 or 8 sessions).

Bookings
All sessions must be booked in advance and are subject to availability.

Payments
All payments must be made in full before services are rendered. Payments are securely processed through third-party providers.

Cancellations & Refunds
All cancellations and refunds are subject to our Refund & Cancellation Policy.

Client Responsibility
Clients are responsible for attending scheduled sessions on time and providing accurate information when booking.

Limitation of Liability
Izwi Lami is not liable for any indirect or incidental damages arising from the use of our services.

Changes to Terms
We reserve the right to update these terms at any time. Continued use of our services constitutes acceptance of any changes.